As a part of the implementation process, or any time after that, S&S process experts can perform an in-depth review and assessment of the utility’s processes, practices and procedures. This assessment dives deep into every aspect of the utility to see just how business gets done, and provides a comparison against the best practices of the industry.

 

The end result is not only a complete understanding of business processes, but also a set of recommendations on how to best configure the solution to meet your goals and requirements and how to modify certain practices to align with the industry. Through this process our customers maximize both their investment in our solution, and their overall business, all by leveraging the industry experience we’ve gained through our dozens of large municipal and investor-owned customers.