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Managed Services

The experience and expertise of our Implementation and Managed Services teams are unmatched in the industry. We have over 50Yrs experience in the industry and a proven implementation record.

 

Our dedicated team of professionals has designed a complete end-to-end managed services model that will work with your team and support your project from the moment we begin gathering business requirements through project development and into Go-Live and post-launch support.

Deep Expertise
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When we say we offer enQuesta as a fully supported, end-to-end Cloud Solution, this means we perform all of the research, development, implementation, and support services in-house.

 

We know our product best, and as a result, we don't need to rely on system integrators or third-party groups to implement our product. We work directly with utilities to meet and exceed their business requirements. 

This provides a substantial advantage over other solutions that outsource some or all of these tasks. Are you going to trust a long-term decision to a vendor who can't implement their own product for your business? You can trust the team at S&S to deliver a proven product that can meet all of your CIS and edge systems needs.

Implementation Services

From the smallest utilities to those that are large and complex, S&S has enabled on-premises and cloud hosting for the CIS and edge systems. With the cloud's proven benefits, many of our customers are opting for these solutions.

But not all cloud providers are created the same, so utilities must choose a provider with deep North American utility experience and dedication to the future of the industry.

No one knows the cloud better than S&S. We started hosting enQuesta in the cloud—more than a decade ago—long before industry-wide adoption.

Our solution is a "true cloud” offering that we can tailor to your specific needs.

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On-Premise Options

If your preference is to maintain an on-premise solution, we have you covered. We have developed a solution that doesn't sacrifice security, business integrity, or compromise on options.

 

Regardless of your requirement, you can trust we have seen every scenario, and have the knowledge and experience to implement a solution that's right for your business and we guarantee doesn't sacrifice the core services and features of enQuesta.

 

We are confident we have an on-premise solution that will support your business needs and invite you to contact us to discuss your options. 

Managed Services

Once your enQuesta CIS is implemented, S&S offers Managed Services, a full suite of support activities that take the burden of system management off the shoulders of your IT team.

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Key Benefits
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Security

Benefit from Oracle’s Cloud SOC3-compliant datacenter, the most secure cloud available, which focuses on data privacy and security, and is supported by enQuesta’s robust auditing capabilities. 

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Availability

Ensure maximum uptime, availability, and responsiveness through a design that includes multiple levels of redundancy and numerous BC/DR options  

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Experience

Benefit from decades of technology experience among the S&S cloud experts who developed and deliver Managed Services

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