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Introducing enQuesta Cloud

The proven CIS partner
for modern utilities.

enQuesta is an integrated CIS for utility and property tax billing, customer engagement, field operations, and data intelligence. Backed by 50+ years of successful implementations.

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  1. Read
  2. Validate
  3. Rate
  4. Bill
  5. Pay
  6. Collect
The top bill of the cycle 07 run: water, sewer, electric, gas and refuse lines add to $216.44 for one account. The run has posted 18,412 bills and held 3 for review, so the meter-to-cash line moves from Bill to Pay.
enQuesta platformEst. 1973 · Winooski, Vermont
01Communities
250+
Communities on enQuesta
Map of the United States marking the largest enQuesta accounts and the Systems & Software headquarters in Winooski, Vermont.
Largest accountsWinooski, VT
02Services
6+
Service types, one bill
WaterSewerElectricNatural gasStormwaterSolid waste
On one customer statement
03Rates
50 years
Rate structure expertise
1973, Founded. 1994, CIS rebuilt. Today, Today
Same core since 1994
04Controls
SOC 1 & SOC 2
Type II certified
SOC 1 Type IISOC 2 Type II
Read the Trust CenterTrust Center

Trusted by utilities across North America

Anaheim Public Utilities
City of Azusa
EPB Chattanooga
City of Clarksville
DeKalb County
City of Greensboro
Detroit Water & Sewerage
Village of Freeport
Platform

One Platform. Complete Utility Operations.

Proven at Scale. Ready Where You Are.

enQuesta supports 250+ communities across North America, from small municipal utilities to large IOUs and multi-service providers. Utilities can modernize incrementally or replace a legacy system outright, with a platform that scales as needs evolve.

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Implementations That Don’t Make Headlines.

The best CIS implementations are the ones you never read about. Systems go live on time, stay on budget, and without disruption or public scrutiny. Our long-term customers reflect systems that continue to perform after go-live.

One Vendor. One Relationship. Long Term.

As part of Harris Computer, Systems & Software is backed by a long-term ownership model. No exit pressure, no shifting priorities. Product direction and support remain consistent over time.

About Systems & Software

Seamless Communication Across Utility Integrations.

Built on MultiSpeak 4.1 interoperability, enQuesta connects seamlessly with your core utility systems, including GIS, SCADA, AMI, ERP, CRM, payment processors, and more.

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Why enQuesta

Why Utilities Choose enQuesta

Native SCADA Integration

One of very few CIS platforms in this segment with native SCADA connectivity. Real-time operational data flows directly into your billing and customer systems without middleware or custom development.

MeterSense MDM

Purpose-built meter data management with MultiSpeak 4.1 interoperability. Collect, validate, and analyze interval data from any AMI head-end system. Your smart meters deserve a smart platform.

SOC 1 and SOC 2 Type II Certified

Both certifications. Not just one. SOC 1 covers financial controls your auditors require. SOC 2 covers data security your council expects. Most competitors publish neither.

Your Team Stays Your Team

The experts who implement your system are the same people who support it long-term. No handoff to a generic support desk. No rotating staff. Continuity is how trust is built.

50 Years of Rate Complexity

Tiered rates, seasonal adjustments, demand charges, multi-service consolidated billing, LIHEAP compliance. We have configured every rate structure a municipal utility can design.

Cloud. Managed. US-Based.

enQuesta Cloud is single-tenant, hosted by a top-tier US provider, and backed by disaster recovery that has been tested, not just documented. Over 85% of our customers are already hosted.

Results That Speak for Themselves

“The project manager and support team have done a phenomenal job throughout the process. Their depth of knowledge, professionalism, and extensive experience were evident at every stage of the project.”

City of Redlands, CA

Solutions

Meter-to-Cash Without the Chaos

Utilities can modernize systems without sacrificing critical functionality. enQuesta is a complete billing and customer information platform built for the complexity of utility operations.

MunicipalitiesElectricWaterGas

Ready to See What Reliable Looks Like?

Schedule a personalized demo and see how enQuesta handles your billing complexity, your integration requirements, and your timeline.

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